We have prepared the following information using frequently asked questions to help you get the best out of the site.
 

 
 

Which browser should be used?
 

The site is designed to support the most common browsers: Microsoft Internet Explorer (IE) versions 5.x and Netscape 4.x and higher. Other browsers may work, but have not been tested for compatibility. Currently we are experiencing some compatibility issues with Internet Explorer for Apple Macintosh.
We are working on a solution. In the meantime we would recommend to use Netscape, Safari or Mozilla. Thank you for your understanding.

 

Which screen resolution is best?
 

This site is best viewed at 1024x768 screen resolution with the screen colour depth set to at least 256 colours, preferably higher.

How do I open PDF documents?
 

The use of Adobe Acrobat Reader is required to view selected forms and documents on the site.
 

 Download Adobe Acrobat Reader
 

What is our privacy policy?
 

Novartis will not process your personal data without your consent. When processing your personal data, we pledge to fully comply with internationally recognized standards of privacy protection.
 

 Read our full privacy policy
 

What is our legal and copyright position?
 

You may download, display or print information from this site solely for non-commercial personal use.
 

 Read our full legal statement
 

Who do I notify if there are problems with the site?
 

If you experience a problem owith the site please e-mail comprehensive details to our webmaster and we will do our best to solve the problem.
 

 Contact webmaster